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Building a Company. Resort. Lifestyle.
- Douglas Jaffe, III - Chief Executive Officer
- Ron Mitchell - Vice Chairman of the Board
- G. Michael Thomas - President and Chief Operating Officer
- Jack Bickart - Chief Sales Officer
- Martha Heagany - Chief Marketing Officer
- Glenn Lee - Director of Golf
- Kenneth Gorzycki - Director of Agronomy
- Marc Moulinet - Director of Resort Operations
- Sandra Morris - Rooms Division Director
- Hal Caldwell - Director of Resort Night Operations, Director of Loss Prevention
- Michael McKeown - Director of Human Resources
- Robert Terry - Chief Financial Officer
- Karen Moore - Director of Membership
- Mike Gordon - Director of Sales, Horseshoe Bay Resort Realty
- Lyle Worthington - Chief Information Officer
- Rudy Guzman - Director of Facilities Maintenance
Douglas Jaffe, III
Chief Executive Officer
Douglas Jaffe, III became Chief Executive Officer of Horseshoe Bay Resort in May 2004. Prior to becoming CEO, he served as Vice Chairman of the Resort. Jaffe also previously held the role of Vice Chairman with Jetran International, Ltd. in Madrid, Spain.
Jaffe resolves to continue pushing Horseshoe Bay Resort down the path of becoming a world-class destination offering nothing less than an exceptional standard of quality, service and elegance. With his passion for the success of the Resort, Jaffe brings a refreshing perspective, unparalleled determination, as well as many creative and innovative ideas. With his team of associates, Jaffe strives to realize the new face of Horseshoe Bay Resort.
Douglas Jaffe, III continually gives back to the community through involvement with charitable and educational organizations. Jaffe also recently launched the Kenny Lee May Foundation, in honor of a past employee and friend, with funds dedicated to improving the lives of children in the Central Texas area.
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Ron Mitchell
Vice Chairman of the Board
Ron Mitchell is a veteran community developer with over 30 years of experience in the real estate development business and political leadership in Texas. In his role as Vice Chairman, Mitchell is responsible for ensuring Horseshoe Bay Resort and Resort Realty's developments are in compliance with local laws and regulations. Mitchell works closely with developers and builders through the entitlement, planning, design and zoning process. Mitchell has been with Horseshoe Bay Resort since its inception in 1974 and previously held positions as President and COO, General Manager and Director of Marketing/Membership & Sales.
Mitchell earned his BS at Texas State University and attended graduate business courses at the University of Texas. He is active in a large number of community and industrial organizations as a Board Member, Director, Officer or volunteer. Mitchell has received recognition and awards from several chambers of commerce, service, educational and government organizations. In addition, he was appointed to the Board of Regents for the Texas State University System by Governor Rick Perry in 2009.
Phone | 830.598.2420
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G. Michael Thomas
President and Chief Operating Officer
G. Michael Thomas joined the Horseshoe Bay Resort team in March 2007 bringing more than 30 years of experience in the resort industry. Thomas is responsible for all resort and club operations at Horseshoe Bay Resort, including the Horseshoe Bay Resort Marriott.
Prior to his arrival at Horseshoe Bay Resort, Thomas served as President and Chief Operating Officer of Barton Creek Resort and Spa in Austin, Texas for more than five years. He also concurrently held the Regional Vice President position with ClubCorp where he provided executive expertise and management counsel for an additional six ClubCorp properties. Prior to his time at Barton Creek, Thomas was President and COO for Daufuskie Island Club and Resort from 1998 until 2001.
Thomas' seasoned career includes general manager positions with Fisher Island Club off the tip of Miami, Florida, Hammock Dunes/Palm Coast Resort in Palm Coast, Florida, and Sawgrass Resort of Ponte Verde Beach, Florida. He also held leadership roles at Wintergreen Resort, VA and Sea Pines Resort on Hilton Head Island.
G. Michael Thomas is a 1974 graduate of Wofford College in Spartanburg, South Carolina with a Bachelor of Science degree in Political Science. He also earned Certified Hospitality Administrator (CHA) certification in 1987 from the American Hotel and Motel Association.
Thomas remains involved in the community and continues to serve on the American Hotel and Motel Associations' National Resort Committee and previously served on the Texas Tourism Advisory Committee.
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Jack Bickart
Chief Sales Officer
Jack Bickart began as Chief Sales Officer for for Horseshoe Bay Resort in April 2007. Bickart brings more than 25 years of resort industry experience where he gained significant experience in sales and marketing in the travel and hospitality industries. Bickart oversees the driving of all revenues for Horseshoe Bay Resort, including rooms, golf, spa, marina and events. He works closely with all sales departments in the continued effort to increase group and conference business at the resort.
Bickart’s career began in 1973 at Smuggler’s Notch Resort in Vermont where he served in a variety of capacities that led to his acceptance of the Vice President of Sales and Marketing position in 1981. Following his time in Vermont, Bickart relocated to Virginia where he maintained a fifteen-year career at Wintergreen Resort, beginning as Director of Group Sales in 1984 and received subsequent promotions to Director of Sales and Marketing in 1990 and, finally, to Vice President of Sales and Marketing in 1994.
Prior to his arrival at Horseshoe Bay Resort, Bickart served as Vice President of Sales and Marketing for Barton Creek Resort & Spa in Austin, Texas for more than five years. Before joining the Barton Creek team, Bickart served as Vice President of Sales at Daufuskie Island Club & Resort in South Carolina from 1999 until 2001.
Jack Bickart is a 1972 graduate of the University of Maryland with a Bachelor of Science degree in Zoology.
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Martha Heagany
Chief Marketing Officer
Martha Heagany joined the Horseshoe Bay Resort team in March 2007 as Chief Marketing Officer. Heagany brings more than 30 years of resort industry experience in sales and marketing in the travel and hospitality industries. She is responsible for all marketing operations for Horseshoe Bay Resort, including the recent renovation of the Horseshoe Bay Resort Jet Center.
Prior to her arrival at Horseshoe Bay Resort, Heagany served as Vice President of Marketing for Barton Creek Resort and Spa in Austin, Texas for more than five years. Before joining the Barton Creek team, Heagany served as Vice President of Sales and Marketing at Palmilla in Los Cabos, Mexico as well as Vice President of Marketing at Daufuskie Island Club and Resort in South Carolina from 1997 until 2001.
Heagany's additional experience includes Director of Sales and Marketing for Quail Hollow Resort and Country Club in Concord, Ohio as well as Director of Marketing for The Homestead in Hot Springs, Virginia. Prior to joining ClubCorp in 1993, Heagany led travel industry marketing efforts for The Breakers in Palm Beach, Florida, the Westin Resort on Hilton Head Island and the Longboat Key Club in Longboat Key, Florida.
Martha Heagany is a 1975 graduate of Michigan State University with a Bachelor of Arts degree in Communications. During her career with ClubCorp, Heagany was recognized with a ClubCorp Super Star Award in 2003 and 2004 and a Leadership Award in 1998.
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Glenn Lee
Director of Golf
Glenn Lee brings more than 20 years of experience in golf operations and the resort industry to Horseshoe Bay Resort. Following a career in engineering, Lee accepted the Assistant Golf Professional position at Pecan Hollow in Plano, Texas in 1985 . In 1988, Lee moved to the exclusive Royal Oaks Country Club in Dallas, Texas, where he served as Assistant Golf Professional working under the 1996 PGA Golf Professional of the Year Randy Smith. Lee moved to Austin in 1995 and joined the team at The Hills of Lakeway as Director of Golf and Clubhouse Manager. The Jack Nicklaus-designed golf course received the prestigious rating of the “3rd Best Course in the State” by the Dallas Morning News Golf Texas edition in 1999.
In 1999, ClubCorp, Inc. purchased The Hills of Lakeway, where Lee remained for several months before accepting the Director of Golf and Regional Merchandising Specialist positions with neighboring ClubCorp, Inc. property, River Place Country Club. Lee accepted the challenge of converting the daily fee facility to a private country club. In 2002, ClubCorp, Inc. asked Lee to return to The Hills Country Club to open a second 18-hole golf course designed by Jack Nicklaus and Jack Nicklaus, II. Lee accepted the positions of Director of Golf for The Hills Country Club and Regional Director of Golf for ClubCorp, presiding over Texas-based Lakeway Golf Club, Lost Creek Golf Club, Wildflower Country Club, Fair Oaks Country Club and Barton Creek Resort & Spa. Lee supervised more than 70 employee partners, led The Hills Country Club to be recognized as one of the top five ClupCorp properties with regard to retention and member survey ratings and hosted the nationally-televised PGA Champions Tour and FedEx Kinko’s Classic.
Glenn Lee studied business administration at Stephen F. Austin University and San Antonio College. He maintains a connection to the community through serving as a board member for the First Tee of Greater Austin as well as volunteering for the Dell Children’s Medical Center in Austin. Lee was also recently elected secretary for the Southern Texas PGA.
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Kenneth Gorzycki
Director of Agronomy
Kenneth Gorzycki joined the Horseshoe Bay Resort team with more than 31 years experience as a Golf Course Superintendent. He is responsible for overseeing the maintenance, operation and management of the three championship Robert Trent Jones, Sr. golf courses at the Resort.
Prior to joining the Resort, Gorzycki served as the Director of Golf Course Maintenance over the 72 holes of golf at Barton Creek Resort & Spa in Austin, TX, from 2000 to 2008. During that time, from 2004 to 2007, he also served as the Senior Regional Superintendent for ClubCorp’s Central Region over 45 golf courses at 30 clubs.
Gorzycki gained additional experience as the Director of Golf Course and Grounds Maintenance at BallenIsles Country Club in Palm Beach Gardens, FL, and as the Golf Course and Construction Superintendent at Fair Oaks Country Club in Fair Oaks Ranch, TX. Prior to that, he served as Golf Course Superintendent at Atascocita Country Club in Atascocita, TX, and at Pinewood Country Club in Sour Lake, TX. In his career, Gorzycki has directed the design, construction and reconstruction of several golf courses.
A Certified Golf Course Superintendent and Certified Commercial Restricted Pesticide Applicator, Gorzycki graduated from Texas A&M University in 1977 with a Bachelor of Science degree in Agronomy. He also belongs to several professional associations including the Golf Course Superintendents Association of America, the Lone Start Golf Course Superintendents Association and the United States Golf Association, among others.
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Marc Moulinet
Director of Resort Operations
A member of the Horseshoe Bay Resort team since 2005, Marc Moulinet was promoted to Director of Resort Operations in 2010, overseeing all food and beverage, marina, spa and fitness operations. Marc previously served as Director of Food & Beverage with significant hospitality and hotel management experience. Moulinet received an Associate of Arts in Hospitality Management from Paul Smith's in New York in 1992 and a Bachelor of Science in Hotel Management from the University of Las Vegas in 1996.
Following graduation, Moulinet went on to work in Hawaii at the Hyatt Regency Maui Resort and Spa as Food and Beverage Manager. He became Banquet Manager in 1998, staying in Hawaii until he accepted an offer to open the Elliot Grand Hyatt Seattle hotel in 2001 as Banquet Manager. After a highly successful launch, Moulinet was promoted to Assistant Food & Beverage Director at the Hyatt Regency Phoenix in October 2002 and Director of Food & Beverage/Executive Assistant Manager at Hyatt Rickey's in Palo Alto in 2004. Moulinet held the same position at the Hyatt Regency in St. Louis before accepting the position with Horseshoe Bay Resort.
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Sandra Morris
Rooms Division Director
Bringing over 20 years of hotel management experience, Sandra Morris joined the Horseshoe Bay Resort team in 2006. She is responsible for overseeing all front office, housekeeping and transportation operations for the Horseshoe Bay Resort Marriott Hotel and The Waters at Horseshoe Bay Resort, for a combined total of over 400 rooms.
Morris has previously served as the Director of Front Office at the Wynfrey Hotel in Birmingham, AL, from 2005 to 2006, and as the Front Office Manager and Revenue Manager for Embassy Suites Golf Resort in Greenville, SC, from 2000 to 2005. Before joining Embassy Suites, she served as the Director of Rooms for the Hilton Tulsa Southern Hills.
Morris gained five additional years of experience as the Front Office Manager for Hilton Charleston North from 1996 to 1999 and at the Hilton Durham from 1995-1996.
Certified through seminars in Guest Service, Revenue Maximization, First Aid & Guest Safety and Time Management, among others, Morris strives to provide exceptional guest service in each department she manages.
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Hal Caldwell
Director of Resort Night Operations, Director of Loss Prevention
Hal Caldwell joined the Horseshoe Bay Resort team in 2007 with more than 28 years of experience in night operations management and law enforcement. He is responsible for overseeing all safety and security issues and personnel, as well as all night operations at the Resort.
Prior to his arrival, Caldwell served as Night Operations Manager for Barton Creek Resort and Spa in Austin, TX, for 17 years, managing over 350 employees. He gained additional experience as a Lieutenant for the Travis Country Sheriff's Department where he managed up to 20 troops, supervised crime scene investigations, maintained the IT division and implemented the first integrated computer system for the department.
Caldwell graduated with a Bachelor of Arts degree in Management from Park College in Kansas City, MO, in 1977 before earning a Masters of Human Resources Management degree in 1991 at St. Edward's University in Austin, TX.
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Michael McKeown
Director of Human Resources
Mike McKeown joined Horseshoe Bay Resort team in 2005 with more than 17-years experience in organizational development and learning, human resources management, planning and administration. Prior to his arrival, McKeown served as Director of Organizational Development at Durham School Services in Austin for six years and he owned and consulted with Organizational Change Strategies for four years. McKeown also gained experience as Human Resources Manager with Johnson & Johnson Merck, Senior Training Administrator with McNeil Consumer Products and held several management positions with Texas Instruments.
McKeown served in the United States Marine Corps from 1981 until 1984 and he holds a Bachelor of Arts in Journalism from the University of Oklahoma. He returned to school at Duke University and graduated from the Executive Education Program in 1994.
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Robert Terry
Chief Financial Officer
Robert Terry joined the Horseshoe Bay Resort team in 2009. Bringing over 20 years of finance and accounting experience, Terry is responsible for all Resort accounting operations.
Prior to joining the Resort, Terry was owner of Sentier Strategic Resources where he provided professional services to clients including Ritz Carlton Montego Bay, Toronto Airport Marriott, Vancouver Marriott Pinnacle and Ritz Carlton Fort Lauderdale. Terry also served as Controller at the Radisson Hill Country Resort and Spa in San Antonio for three year and as Senior Assistant Controller at the Marriott Rivercenter/Riverwalk and Credit Manager at the Marriott International in San Antonio, Texas. He gained six years of additional experience serving on an independent task force providing assistance and management training throughout the family of Marriott properties in over 30 domestic and international locations.
Terry is a Certified Hospitality Accountant Executive and a member of the National Association of Credit Management of Texas, where he has also served as Board Chairman. Robert received his Bachelor of Business Administration and a Bachelor of Science in International Economics from Texas Tech University in Lubbock, Texas.
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Karen Moore
Director of Membership
Karen Moore joins the Horseshoe Bay Resort team with over 20 years in the club and resort industry. In her new role, Moore is responsible for membership sales and marketing, member events and overseeing the overall member experience.
Prior to her arrival at Horseshoe Bay Resort, Moore served over 10 years as director of membership at Barton Creek Club & Resort. She spent 21 years with ClubCorp, where in addition to her role at Barton Creek, she held positions at the University of Texas Club, Brookhaven Country Club, the La Cima Club and with ClubCorp's Club Resorts. Her industry accolades include the ClubCorp Super Star Award in 1994, Barton Creek Employee of the Year Award in 2001 and recognition as a Club 100 Performer.
Moore graduated from the University of Texas at San Antonio with a Bachelor of Business Administration degree in Marketing/Management..
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Mike Gordon
Director of Sales, Horseshoe Bay Resort Realty
A longtime resident of Horseshoe Bay, Mike Gordon became a licensed Professional Real Estate Broker in 1981 and has since gained extensive real estate experience in Texas, having served as Director of Housing for Horseshoe Bay Corp. and Vice President of Sales for Horseshoe Bay Resort. Throughout the 1990's, Gordon gained international experience while managing marketing and real estate sales in Germany, Austria and Malaysia, for Horseshoe Bay Resort properties as well as Resort property on the west coast of Florida. Gordon's personal interests include tennis, golf and jazz guitar. He also holds an undergraduate degree from the University of Florida and a master's degree from Florida State University.
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Lyle Worthington
Chief Information Officer
Lyle Worthington brings more than 14 years experience in IT and technology solutions to Horseshoe Bay Resort. Following graduation from the University of Texas at Austin with a Bachelor of Arts degree in Computer Science, Worthington accepted a position with Skylist, an e-mail marketing solution provider in Austin and was soon promoted to Operations Manager. During his time at Skylist, Worthington was responsible for setting up, managing and monitoring more than 300 servers in multiple networks around the world. He built an operations team and developed procedures that significantly lowered operational costs and provided for maximum uptime and increased satisfaction levels for clients.
In July 2005, Worthington began working with Horseshoe Bay Resort and Jetran International, Ltd. as an IT consultant and quickly came on board full-time as Director of Technical Operations. Upon arriving at Horseshoe Bay Resort, Worthington surveyed and updated the existing infrastructure with greatly improved equipment and internet connectivity. He continually researches and implements software solutions that lead to exponential increases in business efficiency and interdepartmental communication.
Worthington was named Chief Information Officer in September 2006 and also recently joined the Horseshoe Bay Resort Senior Leadership Team.
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Rudy Guzman
Director of Facilities Maintenance
Rudy Guzman joined Horseshoe Bay Resort as Director of Facilities Maintenance in July 2006. His responsibilities include maintenance and repair of the grounds outside of the three golf courses as well as facilities maintenance throughout the Resort. Guzman brings more than 26 years of experience in facilities engineering and management. He previously worked for Marriott Corporation in Houston, Santa Clara, Dayton, Cancun and most recently at the Horseshoe Bay Resort Marriott. He is fluent in English and Spanish and is certified in facilities management from the BOMI Institute.
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